Support at Home

Visualcare links rostering, evidence, and claiming across Support at Home so you reduce risk before it reaches finance.

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Build Support at Home into your daily workflow

Visualcare brings SAH scheduling, documentation, and claiming into one connected workflow. You build accurate rosters on the first pass, workers capture evidence in real time, and finance receives clean data that supports reliable claiming and reporting across every SAH service.

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SAH shifts needs accuracy from the start

Support at Home introduces new evidence expectations, service classifications, and financial reporting requirements. To stay stable through the transition, your organisation needs fewer downstream corrections and more visibility across every shift.

We bring care-plan details, worker suitability, and documentation requirements together at the moment of scheduling. You build accurate rosters on the first pass, and every shift flows through with clean data.

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Roster services which match SAH requirements

Visualcare surfaces care-plan rules and service information upfront so coordinators schedule accurately. This reduces mis-coded services, incorrect pathways, and downstream rework. Rosters reflect exactly what needs to be delivered under SAH.

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Capture care evidence in the Worker app every shift

Workers complete notes, time tracking, sign in and out, photos, incidents, and support details directly in the Worker app. All documentation links to the rostered service and is stored in one audit-ready record.

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Direct API exports supported by accurate upstream data

When rosters, evidence, and service categories align, your finance team receives clean data. Visualcare supports SAH exporting direct to Services Australia via a direct API. Which means you can stay on top of your cash flow.

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A real-time claims dashboard for finance teams

Finance teams view upcoming, submitted, and reconciled claims in one place. You remove guesswork, reduce corrections, and support predictable cash flow.

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Built for Australian care 

Our platform is designed for Australian home care businesses. Visualcare is built for organisations that want:
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Accurate service delivery
- Predictable claiming cycles
- Routine evidence of great care each shift
- To always be audit ready

About Visualcare
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Request a Demo

Let us show you how Visualcare can work for your care organisation.

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Start with the care plan, and rostering just flows.

Our home care management platform is built to simplify modern aged care. With care plan first scheduling, you can build rosters around each participant’s care plan, linking the right compliance, payroll and invoicing codes. All the admin is taking care of so your team can focus on what matters: delivering excellent, person-centred care.

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Learn more about how you can provide better home care