Build Custom forms for your unique needs

Documentation only works when it reflects how care is delivered today. Custom Forms lets you adjust forms as requirements change, supporting operational accuracy while maintaining clear, auditable records across NDIS and aged care services.

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Take control of your documentation

Create, update, and publish forms in minutes, without waiting.

Custom Forms gives your team direct control over your compliance processes, at each stage of care delivery.

When processes evolve or compliance requirements shift, your forms stay aligned without delays, workarounds, or external dependencies.

Build compliance into your every day

Documentation that keeps pace with real operations

Operational processes and compliance expectations change regularly. Documentation often lags behind, creating friction for teams and risk for the organisation.

Custom Forms removes that gap. Operations and compliance teams adjust forms as soon as requirements change, while keeping structure, consistency, and audit readiness intact.

Self-service independence, built in.

Create, modify, and publish forms on your own schedule. No external reliance on support for simple, or complex, changes.

The teams closest to day-to-day operations stay in control of the documentation they rely on. This reduces internal bottlenecks and keeps documentation aligned with how services are actually delivered.

Start with default templates or customise these forms to match your organisation’s unique processes and compliance needs.

Capture confirmation without extra steps

Secure sign off and simple sharing as standard

Electronic signatures let clients, participants, or authorised representatives sign forms digitally during service delivery. Signatures are captured securely and can be automatically linked to the relevant shift and participant, creating a clear, audit-ready record without paper or follow-up.

QR code sharing allows forms to be opened instantly on a personal device giving you the flexibility needed for admin to fade into the background so you and your teams can get back to doing what matters, giving great care.

Ask less, capture more with conditional logic as standard

Asking the minimum number of questions while capturing the right information is essential to delivering great care and meeting compliance requirements.

Conditional logic, included as standard, helps achieve this by showing only what’s relevant at the right time. Care workers move through forms faster, without unnecessary questions, while still capturing the specific details required when certain conditions apply.

Streamlined data capture

Connected to the participant record

Forms are able to pull in common data already stored in Visualcare early, so your workers can get to the purpose of the form fast, instead of repeating themselves.

Details including participant, worker or shift information populates automatically, reducing manual entry and keeping information consistent at the point of care.

Achieve cleaner records, fewer errors, and auditable documentation that's linked to each participant.

See custom forms in action

Designed for operations and compliance, together

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For operations and admin teams

Update documentation as processes evolve.
Forms change as soon as your processes do, keeping documentation aligned.

Remove delays between operational decisions and execution.

Updates take effect immediately, so teams can put decisions into practice without waiting on system changes.

Reduce follow-ups caused by missing or inconsistent information.
Guide workers to capture the right details the first time, reducing rework and admin follow-up.
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For compliance and quality teams

Maintain consistent documentation across services and workers.
Ensure information is captured the same way every time, regardless of service type.

Support organisation-specific incident and quality processes.
Forms adapt to your internal response workflows, ensuring events are processed in a way that reflects your organisation.

Ensure records stay accessible, meaningful, and audit-ready.
Keep documentation structured, easy to review, and clearly linked to services, supporting confident audits.
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For leadership

Reduce dependency on external support.
Teams update and manage documentation themselves, removing the need to rely on external support for routine changes.

Lower internal friction caused by documentation delays.
Faster updates reduce bottlenecks between teams and keep operations moving without unnecessary back-and-forth.

Improve organisational responsiveness without increasing compliance risk.
Self-service control allows the organisation to move quickly while maintaining structured, auditable documentation.

Clarity, control and compliance,
without the chaos

Whether you're coordinating daily aged care or NDIS support, or even complex SIL schedules, our shift roster software helps you make better decisions, faster. See how our all-in-one shift roster software helps you deliver better care with less admin.

How Visualcare’s software helps you manage teams, compliance, and client needs

Request a Demo

Let us show you how Visualcare can work for your care organisation.

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See how self-service forms can fit into your workflows