Our mission is simple:

To simplify the daily operations of home care services through technology.

And we support more than 600 Australian providers to do just that, helping them deliver great care to over 158,000 participants. From rostering and service agreements to claiming and payroll, Visualcare brings everything together in one platform so your team can work smarter.

We know how care really works

Home care is personal. When a support worker shows up on time, knows the participant’s preferences, and delivers great care, everyone feels it. But behind that one good shift is a stack of work: coordinating rosters, checking compliance, keeping track of funding, and making sure nothing falls through the cracks.

And when you’re short staffed or stretched thin, things can get messy fast. Rushing to fill last-minute shifts or catching up on invoicing after hours, and trying to keep participants informed while your systems hold you back.

Built for every day

Visualcare was designed with real people in mind. Every feature is built to reduce the pressure on your coordinators, admin staff, and frontline workers.

Here’s how we help:

• Roster directly from the service agreement: So shifts align with participant funding from the start
• Match the right worker to each participant: Based on availability, preferences, and qualifications
• Equip workers with all the shift details they need: Right from their phone
• Simplify claiming and payroll: Just approve and export

There’s no need for workarounds, spreadsheets, or multiple systems. Visualcare brings it all together in one simple, reliable workflow.