Australia’s most innovative care management software platform

Time saving integrations

Visualcare is a flexible platform which allows you to easily integrate with other software solutions. Our integrations allow you to connect Visualcare to your existing software meaning data can be sent directly to other software. Visualcare is an open platform and can easily integrate with any accounting or payroll system.


Automated Rostering

Easily manage your workforce

Our state-of-the-art rostering helps you to create rosters within a few clicks and makes sure right the worker is matched with your care recipient. Our rostering works directly with our Award Interpreter so you can make informed rostering choices.


Funding Management

Easily manage your workforce

Manage all your government and external funding sources, such as NDIS, HCP and CHSP, in one place. Real-time reporting and statements are available at the click of a button.


Built in Award Interpretation

Avoid unwanted overtime or underpaying workers

Keeping across different awards and pay levels/points has long been a big headache for providers coupled with making sure that they are not paying for unnecessary overtime or underpaying their staff. Our innovative team at Visualcare have designed an industry leading award interpreter that alerts rostering staff in real-time as they roster if the shift will incur any overtime penalties.

Visualcare's very own Award Interpreter will guide your decision making. Easily create rosters, schedule clients and workers.


We'd love to hear from you

If you have any questions or would like to learn more,
we encourage you to get in touch.

get in touch

Just a few of our amazing features...

Award Interpreter

  • Get real-time feedback during rostering
  • Report on upcoming shifts for overtime issues
  • No rules to setup-all maintained by us

Seamless Exporting

  • Send data directly into accounting and payroll systems
  • Stay in Visualcare-no need for manual export/import
  • Support for multiple accounting and payroll platforms

Client Management

  • Record, maintain and report on all client information
  • Keep on top of client compliance requirements;
  • Set up worker preferences

DEX reporting

  • Manage DEX requirements on shifts
  • DEX reporting for custom date periods
  • Export file for instant upload to DEX portal


  • Real-time access to client and worker rosters
  • Match suitable workers to clients
  • Multiple views for daily, weekly, monthly

Worker Management

  • Manage staff information in one central location
  • Alerts-renewal periods for certifications
  • Review and approve workers leave

Mobile Workforce

  • Monitor staff attendance and receive alerts
  • Complete and review timesheets in software
  • View and respond to messages

GPS tracking

  • GPS tracking for workers
  • Determine fastest route and track the mileage
  • Automate KM calculations between shifts

Online messaging

  • Broadcast new jobs out to all workers
  • Notify workers of incidents
  • Keep a record of all communications
  • See when a worker has read the message

Apps for Clients and Staff

  • Client and families
  • Worker onboarding
  • Broker management
  • Case management

Form Builder

  • Create personalised assessment and care plan forms
  • Unlimited number of forms per client

Dashboard Reporting

  • Real-time reporting on your key metrics
  • Access your dashboard online


  • Support co-ordination and plan management
  • Bulk export to NDIS PRODA portal
  • Track goals and outcomes

Home Care Packages

  • Manage budgets and spending
  • Print and view HCP statements
  • System updated subsidies and supplements

We have found Visualcare to be
user friendly and efficient. The staff
were helpful in changing areas that
were specific to our company's needs.
Great system! Highly recommended!

Scott Sharrock
Komplete Care

We'd love to hear from you.

If you have any questions about our software platform, mobile apps or would like to learn more about how we can help you, please contact us.