Reach your peak with Visual Care
Powerful software, magnificant features

Client Management

  • Record and maintain all client information, and report on this information
  • Keep on top of client compliance requirements
  • Set up worker preferences

Worker Management

  • Manage all staff information in one central location
  • Use the alerts function to easily monitor renewal periods for certifications and police clearances
  • Review and approve workers leave


  • Real-time access to worker rosters
  • Match suitable workers to clients based on qualifications, competencies, availability, location and client preferences and determine unit cost
  • Easily and automatically reschedule shifts and send notifications to workers who can then accept or reject which then automatically updates roster

Form Builder

  • Create personalised assessment and care plan forms
  • Unlimited no of forms per client
  • Fill in the form online and upon saving this is available for office staff to view

Online messaging

  • Broadcast new jobs out to all workers
  • Notify workers of any incidents in their work area that they need to be aware of
  • Keep a record of all communications
  • See when a worker has read the message

Mobile Worker

  • Monitor staff attendance and be alerted when a shift has not been started
  • Staff can easily start and complete timesheets during their shift which will automatically appear in the software for your review
  • Worker case notes entered via mobile phone and are immediately available for office staff to view and respond to
  • Worker can keep on top of their training and compliance items
  • View and respond to messages

Client Portal

  • Families can view services provided and feedback from the support worker on how their loved one is doing
  • Provide your clients with invoices and home care package statements online
  • Clients can request new services and provide feedback
  • Clients can access your list of workers and search for those with specific skills and training to meet your clients’ needs

Case Manager Portal

  • Allow your case managers to view all client details while in the field
  • Complete any of the forms that have been customised to suit your needs e.g. assessment, care plan, incident
  • Create an online quote for NDIS and home care packages while you are with the client

Onboarding Portal

  • Allow new workers to enter all their contact details, availability, training and compliance items
  • Provide links to your specific onboarding forms
  • Let workers upload copies of their certificates and driver’s license

GPS tracking and route optimisation

  • Know where your workers are at all times with GPS tracking
  • Determine fastest route and track the mileage

Dashboard Reporting

  • Monitor business performance with real-time reporting on your key metrics
  • Access your dashboard online so you can always keep track of your business

Home Care Packages

  • Easily meet your clients budgets
  • Produce monthly statements
  • Keep on top of constant changes to aged care funding

CHSP Funding

  • Capture all the required data for CHSP funded clients
  • Easily transfer data to DEX


  • Set up goals and manage the clients budget against each goal
  • Generate statements and reports
  • Send participant data to the NDIS portal in bulk

Invoicing and payroll

  • Seamlessly integrate payroll and billing with your accounting software (Xero, MYOB and Reckon)